FAQ

Our Basic Membership is ideal for people seeking a professional space to hold their meetings or work only a few times per month, but also want to be a part of our community, participate in our events and make new connections. 

The Basic Membership includes four credits per month which can be used to book meeting rooms (1 hour = 1 credit) or to purchase an all-day access pass to the Lounge at any of our locations on weekdays from 9 am to 5 pm (1 day = 1 credit). If you need more credits, you can buy them through our app.

Your all-day access or meeting room must be booked through our application. Simply select a location and book your desired timeslot. Your credits will automatically be deducted. You may also purchase print units that are not included with this membership. 

With a Hot Desk membership, you gain access to all coworking Lounges and common areas in the location of your choice. This is ideal for those looking for a flexible and affordable workspace without the privacy offered by our Dedicated Desk and Private Office memberships. A Hot Desk membership includes 2 hours of meeting rooms bookings and 250 printing units per month. 
A Dedicated Desk membership includes all the benefits of a Hot Desk membership plus your very own workspace in a shared office for 3 to 4 people. Your workspace includes a desk, chair, and a lockable container where you can safely store your belongings. This type of membership is ideal for those who work with a monitor or need a place to store their belongings. Included are 4 hours of meeting room bookings and 250 printing units per month.

A Private Office membership is designed for smaller or larger teams that are seeking their very own private workspace. Don’t have a team yet? We also offer 1-person private offices. Your office will be fully equipped with desks, chairs, lockable containers, and you may arrange it according to your needs. Your office can also grow with your team. A Private Office membership includes 6 hours of meeting room bookings and 250 printing units per member. The larger your office, the more credits and printing units.

Definitely! Whether you’re looking for a workspace for yourself or for a larger team, we have several types of memberships that can be combined in various ways. For example, your company's marketing or accounting department may have a private office, and you can get a Hot Desk membership or Day Pass for your salespeople who are often traveling. 

We offer private offices with various capacities ranging from 1 to 10 people. 

Sure! You can purchase a so-called Day Pass at all of our locations.

You can either purchase a Day Pass for a workspace in our shared Lounge (330 CZK / day excl. VAT) or a private office for one to four people (500 CZK / person / day excl. VAT). A Day Pass will provide you with a quiet, inspiring workspace and free coffee, tea, and water throughout the day. Need to borrow a monitor? Just ask one of our managers and they’ll be happy to provide you with one free of charge. Call anytime to reserve a Day Pass for you and your team. 

We recommend that you book your tour in advance. This will ensure that we are available and ready to help you choose the right workspace. To book a tour, please call (+420) 770 152 602 or fill out the form on our website and we will get back to you as soon as possible. 

Of course! All you have to do is make an appointment and you can come and try out a day for free at any of our locations. Come soak up the atmosphere and decide which of our locations and memberships is right for you.

You can start right away, there is no need to wait for the beginning of the month, the membership price for your first month will be calculated proportionally. 
To complete a membership agreement, we’ll need your company's ID number (IČO) and contact information. If you don’t have a company, you can simply set up a membership under your name.

The membership agreement can then be signed either in person at one of our locations or we can send it to you by email and you’ll email us a signed copy back. 
Based on the signed agreement, you will receive the first invoice, which contains, in addition to the price for membership, a refundable deposit of 1.5 times the price of your monthly membership and an administrative fee of 300, - excl. VAT / person. After that, you’ll only pay your monthly membership every time. After we receive your payment in our bank or you provide us with an official proof of payment, you can pick up your access card and a key and start working!

Our memberships are based on flexibility and can adapt to your needs.

For example, if you are looking for a place to work on a 3-month project, you can set up a membership for this definite time period. Otherwise, you can set up a membership for an indefinite period with one month’s notice. 

Yes, for some offices, depending on their position and capacity, it is possible to get a lower price per member. 

Our memberships are based on flexibility, in order to meet the requirements of today's dynamic times. That is why we mainly offer memberships for an indefinite period with one month’s notice, as well as a possibility to size up or down anytime according to the current needs of your company. At WorkLounge, there’s no need to pay for a large office as a small team. This will result in much greater savings than with a one-time discount for the year.

You may pay your monthly membership fee via bank transfer or alternatively cash at the reception desk. At the moment, we unfortunately cannot accept cards. 

• 24/7 access to a designated location, access to other locations on weekdays from 9am to 5pm
• High-speed internet
• Spacious, unique shared spaces
• Stylish phone booths for personal phone calls
• Reception service (including receiving mail and packages)
• Professional printers and your personalized printing package
• Meeting rooms with amount of credits depending on type of membership
• Cleaning services
• Fresh coffee, tea and water
• Set-up of company address (only with Private Office)
• Free rental of WorkLounge’s BMW i3 (up to twice per month)
• Monday breakfast with members
• WorkLounge App with access to our entire community of professionals 
• Regular events and member benefits

For an additional fee:

• Set-up of company address with a Dedicated Desk membership
• Rental of our event spaces for a member price
• Bicycle storage
• Parking
• Additional credits for meeting room booking or printing units via our app
• Yoga lessons (taking place at WorkLounge)

WorkLounge requires its members to pay a deposit equal to 1.5 times monthly membership fees. The deposit is returned by the end of the month that follows the termination of membership. 

Yes! You only have a one month's notice period, so you can just terminate your membership at one location and switch to another!

WorkLounge has a set minimum rental period of one month. If you’re looking for a space to work for a few days, we also offer Day Passes, which serve as single day rentals of a workplace in our lounge area or private office. 

When your team grows and you need a larger office, you can move to a larger space right at the start of next month! Just make sure to confirm this with your location manager by the 20th day of the current month. In the event of a reduction or change in the type of membership, a one-month notice period applies. 

We’d hate to see you go, but in case you decide to cancel your membership, your designated primary member can do so through our online member portal. Upon cancelling your membership, the system will notify you of your required move-out date.
For all memberships, there is a monthly notice period which begins on the 1st day of the following month. For example, if you decide to cancel your membership on May 15, your notice period starts from June 1st and your membership will end on June 30th. 
You will be required to hand over your office key and card by the last working day of the month. 

Sure! Just register them in advance through our mobile app. You will receive a message from us as soon as your guest has arrived. HotDesk members are required to reserve meeting rooms for their guests. Dedicated Desk and Private Office members may welcome their guests in the Lounge for a maximum of two hours and a maximum of 3 people. Larger groups or longer meetings will require the booking of a meeting room. 

Yes, we have 8 meeting rooms available at the Karlín branch with a capacity of 4 to 12 people and 4 meeting rooms available at the Diamant branch with a capacity of 6 - 12 people. All meeting rooms include a flat screen TV with Apple TV.
You can check real-time meeting room availability and make bookings through our WorkLounge app. You can choose your desired location and specific meeting room. Your credits are then used to reserve it (1 credit = 1 hour in the meeting room). Any changes or cancellations must be made 24 hours in advance in order for you credits to be returned back to your account. Should you need to purchase additional credits, you can do so through our App (1 credit = CZK250 excl. VAT).

Looking for space to host your event? You can rent out our event spaces with capacity of up to 70 people. Interested? Find out more on our Event Spaces page. 

All of our membership types include a monthly credit allocation that can be used to reserve meeting rooms (or workspace for our basic WorkLounge membership). Your monthly credit allocation does not carry over from month to month. If you use up all your credits, you can buy more through our App. Purchased credits will remain in your account and will not expire.

Yes, Hot Desk, Dedicated Desk and Private Office memberships all include 250 printing units per person per month. Additional printing credits can be bought through our App. 

Yes, parking is available at the Forum Karlin branch, but spaces are limited. Current availability can be verified with the branch manager. The price for one parking space is CZK 3,500 per month excl. VAT. 

Each office comes fully equipped; it includes a desk, chair, lamp and a lockable container. To maintain a uniform design of our space, we do require that you keep our desks, otherwise you may change up the layout or equip it according to your own needs. 

If you would like to register your business under our address, you may do so for free with a Private Office membership. Just let our office manager know via email.
If you don’t have a Private Office membership, you can also register with a Dedicated Desk membership for a monthly fee. Unfortunately, we do not offer business address registrations with other types of memberships. We also do not offer any virtual office plans.

As a benefit for all our members, we offer the possibility to rent out our BMW i3 at no charge, in case you need to run to a business meeting, just ask our office manager. Rentals are possible twice per month from our Karlin garage for a maximum of 3 hours and 40km each time. A great benefit is that you can park anywhere in the city at no cost.

Sure! As a WorkLounge member you automatically gain access to all our locations. 
For example, if you’re interested in membership in Karlín, but sometimes need to have a meeting in the city center, you can book a meeting room at the Diamant branch. You have 24/7 access to your parent branch (except for basic memberships) and can use the Lounge areas or meeting rooms at other branches during normal business hours. 

Sure, our Hot Desk, Dedicated Desk, and Private Office members all have 24/7 including weekends at your home branch. You may visit all other branches Monday-Friday during normal business hours. 

We do not offer such an option in our lounge areas, however a lockable container is included with our Dedicated Desk and Private Office memberships.

We do not offer such an option in our lounge areas, however a lockable container is included with our Dedicated Desk and Private Office memberships.

It is possible to pay either by bank account or by cash at the reception. Unfortunately, we do not accept credit cards yet. We will send you the invoice beforehand. Please, pay the amount before the event starts.

Yes, meeting rooms can be booked at any of our locations. For appointments, contact our sales manager who can also provide you with a tour of the premises. There are a total of 12 meeting rooms with a capacity of 5 to 12 people. Prices and photos of meeting rooms are available on our website. Need a larger place to meet? Check out our event spaces!

If you are a member, you can use the credits you have included in your monthly membership to book meeting rooms. 1 credit is equal to one hour in the meeting room. Additional credits can be purchased via our WorkLounge app. The price of one credit is CZK 250 excl. VAT.
Our event spaces can be reserved with the sales manager or at the front desk. As a member, you have a discounted price of CZK 1,000 excl. VAT per hour. 

In general, we offer meeting rooms with a capacity of up to 12 people. If you’re looking for greater capacity, we also offer event spaces with a capacity of 25 - 70 seats. Event spaces can be booked with the sales manager or at the front desk. 

Each meeting room includes high-speed WiFi connection, a large flat-screen TV with connection via Apple TV or HDMI. You can also use our portable whiteboards or flipcharts.
Our event spaces also include audio equipment, video projectors, and microphones. 

Currently, we do not offer catering, however, we will be more than happy to recommend one of our catering partner Musa catering which offers snacks, coffee breaks or full menus. If you would like to use our own catering company, we will provide them with access and facilities so that your food is prepared properly and on time. 
Additionally, we can offer you a drink package (coffee, tea, flavored water), just ask our sales manager for details. 

Yes, we offer single-day parking at the Forum Karlín branch and it can be arranged through our reception or the location manager. The price is set at CZK 150 excl. VAT / day / car. 

WorkLounge Karlín is located at Pernerova 51, which can be reached by car or by metro Line B. It’s only a short five-minute walk from the Křižíkova metro station. Our WorkLounge Diamant location is best accessed by metro, and is located directly by the entrance to the Můstek station of metro Line A. 

Sure, you can organize an event in the evening and on weekends upon prior agreement. A personnel rate of CZK 250 excl. VAT per hour is, however, added to the hourly rate for your rental - this rate includes an employee, who will be available to you during the entirety of the event. 

Yes, we provide a discounted price for events exceeding six hours as well as multi-day events. A discount of 20% is applied to the total invoiced amount.

Yes, when renting out an event space, we’ll help you set-up all audio and video components. In case any questions or issues arise during your event, someone will be ready to assist you at the front desk. 
If you decide to rearrange the seating or furniture setup, it is necessary to rearrange it back to its original position after the event. During weekend or late-night events, a personnel rate is added to your hourly rental rate, and covers an employee who will be available to you during the entirety of the event.